warranty
Customer Support Hours:
Monday – Friday | 9AM – 5PM
SERENITY LANDSCAPE LIGHTING’S WARRANTY IS BACKED BY AMP® “HASSLE-FREE” LIFETIME WARRANTY
- Each and every AMP® product is built to maintain optimal performance for a lifetime of outdoor use - we guarantee it*.
- All shipping charges covered (both ways) for any returns.**
- Replacements sent without delay - no waiting for the products to be shipped back and forth.
- Warranty claims are processed same-day, immediate action taken in most cases.
- The industry’s best warranty!
*Lifetime warranty applies to all brass fixtures and transformer cores and housings.
**Free shipping applies to continental U.S. only.
Product
Harp (hat holder)
Hat
Stem
Protective Glass Lens
Integrated LED Light Source
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Product
Harp (hat holder)
Hat
Stem/Body
Integrated LED Light Source
Residential
10 Year
10 Year
10 Year
10 Year
Commercial
10 Year
10 Year
10 Year
10 Year
Product
Fixture Body
Glare Shield
Knuckle
O-Rings & Seals
Surface Mount
Protective Lens
Integrated LED Light Source
Interchangeable Optics
AMP® Design-Master™ Remote Control
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Product
Fixture Body
Glare Shield
Knuckle
O-Rings & Seals
Surface Mount
Protective Lens
Integrated LED Light Source
Interchangeable Optics
AMP® Design-Master™ Remote Control
Residential
5-Year
5-Year
5-Year
5-Year
5-Year
5-Year
5-Year
5-Year
Lifetime
Commercial
5-Year
5-Year
5-Year
5-Year
5-Year
5-Year
5-Year
5-Year
Lifetime
Product
Fixture Body
Lens
O-Rings & Seals
Protective Glass Lens
Socket Assembly
Integrated LED Light Source
AMP® Design-Master™ Remote Control
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Product
Fixture Body
Lens
Brackets & Hardware
Protective Glass Lens
O-Rings & Seals
Integrated LED Light Sources
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Product
Stainless Steel Housings
Transformer Cores
Other Integrated Electrical Components
Non-Integrated Photo Cells & Timers
Residential
Lifetime
Lifetime
5 Years
1 Year
Commercial
Lifetime
Lifetime
5 Years
1 Year
Product
All LED Lamps
Residential
Lifetime
Commercial
10 Years
Product
Glass Filters (non-dichroic)
Dichroic Filters
Landscape Lighting Cable
All other Fixture Accessories
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
All lighting installations include 1-year of labor at no charge for all warranty claims. Any warranty claim after 1-year from the date of installation requiring a service call will be billed at the prevailing labor rate with a minimum charge of $50 per warranty claim.
The majority of AMP Lighting’s products carry a lifetime warranty, which is Serenity Landscape Lighting’s preference to install. Our warranty list all available products from AMP Lighting including the specific warranty period for each application type: “Residential” or “Commercial”. Please refer to product guide for your particular product and application before making a warranty claim to insure your product is still under warranty.
Our Claims Process is Easy.
For technical support and warranty questions, contact Serenity Landscape Lighting at 678-680-3699 or email us at warranty@serenitylandscapelighting.com.
In the event Serenity Landscape Lighting is no longer in business to service your warranty claim, please call AMP® Customer Support at 813-978-3900, Mon-Fri, 9am to 6pm for further guidance.
